FAQ

How long does it take to ship my order?

All in stock orders will usually be shipped out within 7 business days. Once shipped, Please consult our customer service for specific transportation time and price.

Do you have any discounts if I buy multiple products?

Yes! We offer volume pricing depending on your geographical location and quantity of items required. Volume pricing usually starts at 10 items. We've supplied furniture for small boardrooms all the way up to hundreds of chairs for large hotels and movie sets. Big or small, we've got you covered. Please contract us to discuss your project. In addition, we occasionally run seasonal or collection based promotions. 

 

I've seen similar chairs online that are less expensive. How are yours different?

Super discount furniture companies don't care about longevity, and source the cheapest products they can find from overseas trading companies. 

We spend a great amount of time and money into R & D, design and manufacturing to ensure quality. We've tested those cheaper options, and can tell you without a doubt that our quality is superior. Small details like stronger metal, wood, hardware, and fabric -- along with high tech manufacturing all add up to make a huge difference in whether a chair holds up for a few months or for several years.

 

Where are you located?

We are a chair manufacturer from China.


Do you have any other chairs besides the ones displayed on your website?
Of course，If you have any style you want, please contact our customer service immediately, we will help you find it in the first time.

 

Do you have a warranty on your products?

Yes. Unlike many of our competitors, our products are backed with a minimum 2 year warranty.

 

What material is the seating surface of your chairs?

We have different options depending on the chair - Italian leather, leatherette, and nylon mesh are our options for the SOHO collection. Leatherette is a synthetic, imitation leather that has the same feel, look, and properties of real leather - but less expensive. It’s also considered a vegetarian leather, is very comfortable, breathes well, and washes easily. Italian leather is genuine leather that is slightly softer and carries the aroma you expect from leather. Nylon mesh breathes exceptionally well, has a firm seating surface, and looks very stylish.

What are your hours of operation?

We’re usually near the phone Monday - Friday, and will respond to e-mail 7 days a week. Feel free to contact us here.